The FASTEST way to get help will be calling our customer service call center for INSTANT LIVE help!

Please have your username and/or account number ready when you call! Phones support is available 24 hours a day, 7 days a week!

E-MAIL SUPPORT is also available 24 hours/day, 7 days/week. Please send your e-mail to the most relevant party below for the quickest response. For urgent problems, please try to call first or check in our online help section below to maybe find the answer/solution to your question/problem!

OUR ONLINE PLAYER SUPPORT is designed to answer all of your questions at your own pace. Simply click on the items below and begin exploring.

• Customer Support and Help



• How To Join
  
  
• How To Place Wagers
  
  
• Sport Specific Rules

• Wager Specific Rules
  


• Cashier
  How To Deposit
  Deposit Options
  Buy V-Chips
  Sell V-Chips
  Withdraw
  Reports
  
  

• Customer Support and Help



• Setting up the casino
  Installing
  Uninstalling
  Trouble Shooting
  Start Playing
  
  
• The Casino
  Choosing a Casino
  Inside the Casino
  Sportsbook
  Racetracks
  Bingo Parlour
  
  
• The Games
  Basic Poker Rules
  Machine Games
  Table Games

• Playing for Fun
  
  
• Your Account: EFS Banking
  EFS Caribbean
  Depositing Money
  Purchasing V-Chips
  Withdrawing Money
  Account Reports
  
  
• Frequently Answered Questions

TELEPHONE SUPPORT is available 24 hours a day, 7 days a week. Phone us Toll-Free from North America. Players outside North America may phone us on an International Direct Dial line or Toll-Free using our new Click2Talk " telephone over the internet" service.

CLICK2TALK allows you to phone us Toll-Free over the internet from anywhere in the world using your multimedia PC.  To phone now, you need Net2Phone's free internet telephone software.

If you already have Net2Phone installed on your PC, CLICK HERE to call us at
(800) 678-1830.

If you need to download Net2Phone, CLICK HERE. (Windows 95 or 3.X, 1.34mb 5-8 Minutes @ 28.8 kbps).